Reason for maintenance:
We’re always working to improve the performance and reliability of our services. we’ve decided that an upgrade to our latest hardware and software configurations would be best to ensure that we’re providing the highest quality of service moving forward.
Action:
Our team is going to be taking your server offline in order to prevent any updates to websites during that time from being lost once the upgrade is complete. We will be backing up all server data, migrating it to the new server, and finally restoring the data. This full upgrade should improve performance and reliability for you and your clients across the board.
Maintenance Window: START: Friday, July 31st, 2020 @ 10:00 PM EDT – END: Saturday, August 1st, 2020 @ 8:00 AM EDT
Estimated Downtime:
Accounts will be put into maintenance mode for the duration of the migration (up to 24 hours) in order to ensure the integrity of all account data. We advise that you do not attempt to make any changes to your website until after the full maintenance window has ended as we cannot guarantee such changes will transfer. In addition, we highly encourage clients to backup any integral data prior to the migration and to thoroughly check and verify all sites and configurations post-migration.
Although we do not expect downtime to last the entire duration of the maintenance window, we would advise you to prepare for 6-10 hours of potential intermittent service interruptions during the restore just in case.
Thank you so much for taking the time to review this notice.
We apologize for any inconvenience caused.